HEY, I’M CESS. YOUR OPERATIONS + AUTOMATION PARTNER.
I help businesses simplify operations, improve workflows, and automate repetitive work with modern systems and AI.
LET’S CONNECT
Operations · Systems · Automation · AI
MY TECH STACK
Systems I use to make work flow.
n8n
Zapier
Make
GoHighLevel
ChatGPT
Shopify
ClickUp
Airtable
Notion
Supabase
Netlify
WordPress
Kajabi
Mailchimp
Slack
Canva
QuickBooks
Xero
Wix
Trellon8nZapierMakeGoHighLevelChatGPTShopifyClickUpAirtableNotionSupabaseNetlifyWordPressKajabiMailchimpSlackCanvaQuickBooksXeroWixTrelloABOUT
Results-driven Automation & Operations Specialist and Founder of VA Techsavvy with over six years of experience designing, documenting, and implementing scalable business systems, workflows, and AI-powered automations. I combine hands-on technical execution with operational leadership to help businesses work better.
From remote operations and executive support to CRM implementation and AI automation, I translate the way a business works into clear processes, connected tools, and better handoffs.
Explore my experience01 / SELECTED SYSTEMS
Workflow builds and systems explained through the problem, the solution, and the connected steps.
N8N AI AGENT
Facebook comments and Messenger inquiries needed timely, knowledge-based replies while allowing a human specialist to take control when needed.
Built an n8n support system with AI replies, conversation controls, human handoff, Slack responses, pause and resume handling, and deduplication.
A managed support workflow with AI responses and clear human conversation control.
Facebook pages and support teams.
N8N CONTENT AUTOMATION
Creating and publishing distinct short-form concepts required repeated ideation, generation, and upload work.
Built a scheduled workflow that creates a structured brief, generates an AI video, validates completion, converts the file, and publishes it.
A repeatable pipeline from idea through generated video and multi-channel publishing.
Content teams and creators.
N8N RAG KNOWLEDGE BASE
Business knowledge stored in documents needed to stay searchable and useful in chat.
Connected Google Drive changes, document loading, embeddings, Supabase vector storage, and an AI chat agent.
A document-aware assistant that can answer from current knowledge sources.
Teams maintaining internal knowledge bases.
N8N HR AUTOMATION
Hiring teams needed a consistent way to review applications, communicate with candidates, and coordinate interviews.
Built an AI-assisted workflow for CV intake, evaluation, questionnaires, personalised emails, candidate records, and interview scheduling.
A connected candidate journey from application through screening and interview coordination.
HR teams and hiring managers.
CRM IMPLEMENTATION
Elegant Escape Rentals needed its property-management lead and booking process connected to follow-up and client communication.
Built an end-to-end OwnerRez to GoHighLevel integration covering lead capture, automated follow-ups, booking workflows, and client communication with minimal manual intervention.
A connected lead-to-client workflow for Elegant Escape Rentals.
Property managers and rental businesses.
LEAD GENERATION
The agency needed a website that turns a visitor into a qualified lead, a calendar booking, and a managed follow-up conversation.
Built the lead-generation journey from service pages and calls to action through capture, calendar booking, CRM handling, and follow-up sequences.
A clear path from first visit to booked strategy call and consistent lead follow-up.
Service businesses and agency teams.
DIRECT BOOKING WEBSITE
The property owner needed to showcase available stays on their own website instead of relying only on Airbnb and third-party booking platforms.
Built a direct website experience that presents the properties, highlights their value, and guides prospective guests toward a direct booking journey.
A branded home for the property portfolio that supports direct guest discovery and booking.
Property owners and prospective guests.
WEBSITE + AUTOMATION
Heather needed a personal website that clearly presented her financial leadership work and converted the right visitors into booked strategy calls.
Built the complete website and connected the backend journey from service discovery and calls to action through calendar booking, lead handling, and follow-up automation.
A polished personal brand website with a direct path from visitor to booked call.
Financial leadership professionals and prospective clients.
PODCAST JOURNEY + AUTOMATION
The podcast needed a complete guest experience that starts before an interview is booked and continues through receiving every required guest asset.
Built the full podcast website and backend automation journey for pre-interview booking, confirmations, guest communication, asset collection, and organized handoff into the podcast workflow.
A structured guest journey that keeps interview scheduling, communications, and assets organized from start to finish.
Podcast hosts, production teams, and guests.
COURSE AUTOMATION
The course business needed reliable student onboarding, delivery, and support automations without manual troubleshooting.
Set up and troubleshoot Kajabi automations for course delivery, learner onboarding, follow-up, and the connected backend workflows.
A more reliable course experience and less manual troubleshooting.
Course creators and their students.
WORK SAMPLE
A sample walkthrough of a GoHighLevel operations system.
START A CONVERSATION
Hiring for operations? Building your systems? Bringing AI into the day-to-day? Tell me what you’re working on.
Book a 15-min call